Are you passionate about client service, eager to learn, and ready to build a bright future in the financial services industry? If so, Momentum’s Client Service Learnerships for 2024/2025 could be your stepping stone to an exciting career. Located in Sandton and Centurion, these learnerships offer young South Africans the chance to gain valuable experience and an NQF 4 qualification, all while being part of one of the most reputable financial institutions in the country.

Key Details of the Learnership

• Position Title: Client Service Administrator Learnership
• Location: Centurion and Sandton, Gauteng, South Africa
• Start Date: 1 February 2025
• Closing Date for Applications: 21 October 2024
• Duration: 12 months
• Type: Temporary, with a monthly stipend
• Qualification: NQF 4 in Long-Term Insurance (INSETA recognized)

About Momentum

Momentum is part of a broader group that includes Metropolitan, Guardrisk, and Eris Property Group. Momentum Corporate, in particular, focuses on helping individuals and businesses achieve their financial goals, grow their savings, and plan for the future. As a leading provider in the South African financial services industry, Momentum provides clients with a range of services, including insurance, investment solutions, and employee benefits, making it a top destination for those seeking financial security and growth.

Requirements

Momentum is looking for enthusiastic, motivated individuals who are eager to develop their skills and start their careers. To qualify for this learnership, you need to meet the following requirements:

1. Age: You must be between 18 and 25 years old (you can also apply if you will be turning 25 in 2025).
2. Education: You must have completed Matric with passing marks in English and either Mathematics or Accounting.
3. Language Proficiency: You should be able to read, write, and speak English fluently.
4. Availability: You cannot be enrolled in another learnership at the time of application or have completed one previously.

Duties & Responsibilities

As a Client Service Administrator in this learnership, you will be involved in a variety of tasks aimed at providing excellent client service. Your duties will include:

• Taking ownership of all client service processes and ensuring timely and effective resolution of client requests.
• Providing clients and stakeholders with the necessary information and documentation according to company guidelines.
• Adhering to all relevant legislative and compliance requirements.
• Building and maintaining strong relationships with both clients and internal stakeholders.
• Ensuring that all service level agreements are met, helping to manage and exceed client expectations.

Key Competencies

The following are essential qualities that Momentum is looking for in candidates:

• Client Service Orientation: You must be passionate about serving clients and resolving their issues efficiently.
• Teamwork: You’ll work with different teams, so being able to collaborate effectively is crucial.
• Time Management: You’ll need to manage your time well to meet deadlines and service level agreements.
• Attention to Detail: Precision and thoroughness are important in ensuring that client requests are handled correctly.
• Planning Skills: You’ll need to be organized and proactive in handling your duties.

Why Should You Apply?

• Gain a Recognized Qualification: Momentum’s learnership will equip you with an NQF Level 4 qualification in Long-Term Insurance, which is a stepping stone to a variety of careers in the financial services industry.
• Hands-On Experience: Learnerships are an ideal way to gain real-world experience while earning a qualification. You’ll gain practical experience, work alongside professionals, and start building a network in the industry.
• Stipend Provided: You will receive a monthly stipend during your learnership, which can help with basic living expenses while you gain valuable experience.
• Career Growth Opportunities: Upon completion, you’ll be well-prepared to pursue roles like Client Service Administrator, Service Consultant, or even Pension Fund Administrator.

How to Apply

To apply for the Momentum Client Service Learnership 2024/2025, make sure you meet the requirements mentioned earlier. The closing date for applications is 21 October 2024. Be sure to submit your application before this date to be considered.

Click here to apply