Looking for an entry-level government job in Pretoria? A Switchboard Operator vacancy is now open for 2026. If you have Grade 12 and strong communication skills, this could be your chance to join the public service and build valuable workplace experience.
QUICK FACTS
- Position: Switchboard Operator
- Reference Number: NDOH 22/2026
- Directorate: Support Services
- Location: Pretoria
- Salary: R193 359 per annum (plus competitive benefits)
- Closing Date: 09 March 2026
- Minimum Qualification: Grade 12 (NQF 4)
About the Position
The successful candidate will operate the PABX system, manage incoming and outgoing calls, and assist callers with information related to departmental services. The position requires professionalism, strong communication skills, and the ability to handle calls efficiently.
The Department intends to promote equity (race, gender and disability) in line with its Employment Equity Plan.
Who Should Apply
You should apply if you meet the following requirements:
- Grade 12 certificate (NQF 4)
- Knowledge of:
- Telephone etiquette
- Batho Pele principles
- Good communication skills (verbal and written)
- Strong listening and interpersonal skills
- Creativity and problem-solving ability
- Computer literacy (MS Office package)
Key Duties
As a Switchboard Operator, your responsibilities will include:
- Operating the PABX system
- Managing the switchboard and handling all incoming and outgoing calls
- Screening calls appropriately
- Maintaining and updating the telephone list
- Managing switchboard equipment
- Safeguarding government property
- Assisting callers with information related to services
- Resolving caller-related issues where possible
- Ensuring proper people management
- Adhering to internal and external departmental processes and procedures
Programme Benefits
- Annual salary of R193 359
- Competitive government benefits
- Entry-level experience in public service
- Exposure to administrative and communication systems
Placement Location
- Pretoria
How to Apply
Step 1: Complete the Z83 Form
- Obtain and complete the new Z83 form, available from any Public Service department.
- Ensure it is fully completed in line with DPSA Practice Note.
- Incomplete forms will result in automatic disqualification.
Step 2: Prepare Your Documents
- Attach a detailed CV only.
- Do not include copies of qualifications or other documents at this stage.
- Certified copies will be requested before final selection.
- If submitting via email, send your documents in one PDF file.
Step 3: Submit Your Application
By Post:
The Director-General
National Department of Health
Private Bag X399
Pretoria
0001
Hand Delivery:
Reception (Brown Application Box)
Dr AB Xuma Building
1112 Voortrekker Road
Pretoria Townlands 351-JR
Email:
recruitment@health.gov.za
Use the reference number NDOH 22/2026 in the subject line.
For Attention: Ms M Shitiba
Important Information
- Closing date: 09 March 2026
- Late or incomplete applications will not be considered
- Applications without the correct reference number may be disqualified
- Shortlisted candidates will undergo a technical exercise
- Personnel suitability checks and vetting procedures will apply
- If you do not receive feedback within three months after the closing date, consider your application unsuccessful
- Foreign qualifications must be evaluated by SAQA
- By applying, you consent to the processing of your personal information in line with POPIA