The Merchandiser is responsible for servicing allocated stores and ensuring that products are consistently available, correctly displayed, and maintained at optimal stock levels. The role focuses on monitoring stock, replenishing products, maintaining strong relationships with store personnel, and proactively minimising product returns and claims to support sales and customer satisfaction.
Requirements
Grade 12 or equivalent NQF4
Business English: Fluent
Competencies
Ability to influence
Proactive and action orientated
Acts with honesty and consistency
Collaborate with others to achieve a common objective
Interpersonal effectiveness
Commitment and motivation
Communicates effectively
Customer orientated
Ability to plan and organize
Administrative capabilities
Duties and Responsibilities
Control and order stock
Apply correct stock control measures in-store and in back-up where Clover stock is handled
Control, minimise and write up returns according to store work plan
Avoid out of stock situations at all times and report to AM if it occurs
Place accurate and timeous order according to the ordering tempo
Ensure clean and neat products on shelf at all times
Ensure proper crate and equipment control at the store according to company policy
Establish and maintain good business relationship with store management, AM, HO, Customers and fellow Merchandisers at all times
Apply correct shelve control in terms of indicated store and shelve plans
Pack shelves in terms of the Store Flow as indicated by the AM and applying basic merchandising rules
Ensure that the fridge is properly maintained at all times
Maintain indicated shelf set in terms of the provided plannos or generic shelf set
Maintain PI label per product at all times
Put point of sale material up at allocated position and maintain at all times
Maintain relevant administration
Exploit all opportunities in store to enhance the presence of products on shelf
Establish and maintain good business relationships
Manage relationships with store management, AM, HO, Customers and fellow merchandisers at all times