| epartment | Customer Service Centre |
| Number of Positions | 25 |
| Location – Town / City | Roodepoort |
| Location – Province | Gauteng |
| Location – Country | South Africa |
| Required Education Level | Grade 12 | National Certificate |
| Category | Customer Service |
| Job Advert Summary | Clover is calling new talent to be part of the Call Centre Learnership. The successful applicants will spend the duration of the learnership at Clover’s Call Centre offices based in Constantia Park (Roodepoort) and they will also attend classes as prescribed. At the end of the learnership, individuals will have achieved the NQF qualification and gained experience in a world class Call Centre. |
| Applicants from the West Rand surrounding areas – advantageous.
Persons with a disability are encouraged to apply. |
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| Requirements |
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| Competencies |
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| Duties and Responsibilities |
Provide a high level customer service
Capture and confirm customer orders
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- Confirm customer orders as per standard operations procedures.
- Inform relevant stakeholders of issues pertaining to their orders.
Sell Clover and Principal products as per customer ranging
- Offer new or additional products (describe features and special offers).
Promote teamwork and cooperation
- Assist team members to obtain team results.
- Share the responsibility to get the job done.
- Support team values.
- Participate in team meetings.
- Take responsibility for visual management of information.